March 4, 2014 – eleven:33 am ET
The Nationwide Highway Targeted traffic Safety Administration investigated Ford Fusion and Mercury Milan sedans and Ford Escape and Mercury Mariner crossovers from model many years 2009 to 2013 soon after obtaining reports of attainable fuel system difficulties that could result in a sudden loss of engine energy.
NHTSA obtained about 12,000 complaints on the concern, most of them initial reported to Ford. There was one report of an damage but no crashes or deaths relevant to the concern, NHTSA information demonstrate.
The agency mentioned closing the investigation did not constitute a finding that a security-relevant defect does not exist.
During the investigation, Ford and its suppliers updated the powertrain management module software program, produced a remedy and announced a “unique customer satisfaction plan,” that extends the electronic throttle body warranty to up to 10 years or 150,000 miles.
The electronic throttle physique is portion of the engine’;s fuel delivery technique.
Customers will be notified by their Ford dealers, who will reprogram the powertrain handle module.