Esurance Reinvents Insurance Claims Experience With Actual-Time Video Appraisals

SAN FRANCISCO, March 17, 2014 /PRNewswire/ — Esurance, the direct-to-buyer personalized insurance organization, has a new, market-initial mobile characteristic: video appraisal, which enables shoppers to video chat in true-time with an Esurance appraiser to get their declare estimate on the spot.

Video appraisal is offered on the most current version of Esurance Mobile, and permits shoppers with eligible car insurance claims to video chat with an Esurance appraiser employing their iPhone® or Android™ smartphone.* This can get rid of the want for an appraiser to inspect the vehicle in individual, saving the customer the time of scheduling that appointment and waiting for payment processing for their claim.

The complete procedure for a video appraisal can be swift and simple, and at the conclusion an Esurance appraiser could send an electronic payment to settle the claim, receiving a claimant back on the street more quickly than using a classic in-man or woman appraisal.

See how video appraisal operates right here.

Dealing with a car insurance declare can be demanding and time-consuming. And the length of time in between scheduling a vehicle inspection and receiving back on the street is a critical time period for buyers and insurers alike.

Video appraisal helps shoppers conserve time by speeding up this process. The 1st of its sort in the insurance industry, video appraisal lets shoppers:

  • Routine a video appraisal at a handy time for them
  • Get an appraisal with no having to leave their car in the store
  • Get their injury estimate and payment on the spot

In the course of the appointment, the appraiser will show the claimant how and in which to video the injury, enabling them to supply an appraisal in genuine-time — all by means of the Esurance mobile app.

Video appraisal is but an additional valuable instrument from Esurance that can make the insurance method less complicated from quote to claim, and it really is obtainable for the 2 Esurance policyholders as well as non-policyholders who have a claim with Esurance. No other main insurance firm in the U.S. gives this unique, actual-time video function as part of its claims encounter.

* Esurance Mobile is accessible for free download on iTunes or Google Play. Video appraisal functions on both Apple and Android devices with front and rear cameras and at least iOS 7 or Android 4.+ operating programs. Users want to download the Esurance Mobile app, have an open eligible claim, a very good signal, a 4G LTE connection, and perform the appraisal in a well-lit area with accessibility about the total automobile.

About Esurance®
Esurance supplies automobile, property owners, motorbike, and renters insurance coverage direct to customers on-line, more than the mobile phone, and via select agents, like sister organization, Reply Fiscal. With an effortless-to-use mobile app, fast comparison quotes, and on the web repair monitoring, Esurance is the smart option for today’;s net-savvy buyer. As a member of the Allstate loved ones with an A+ rating from A.M. Ideal, Esurance is a reliable selection for car insurance, offering anytime, anyplace services just a click, contact, or tap away. For a lot more data, visit or contact 1-800-ESURANCE (1-800-378-7262).

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