Action 9: Girl says she had problems receiving insurance to pay soon after car wreck


When a woman totaled her vehicle, she had trouble acquiring insurance to cut the verify.

Azalee Hunt crashed in Hickory.

“This genuinely shook me up.  I was terrified,” she said.

She says very first responders had to lower her our of her 2012 Chevy Impala. 

“It was devastating,” she said.

Allstate gave her financial institution a verify for the vehicle. But Hunt nevertheless owed $ one,542 for the rest of the loan.  That is why the automobile site recommends GAP insurance coverage. 

“You get in an accident and the auto gets totaled, you can be on the hook for 1000’;s of dollars, perhaps even more, and, if there’;s injuries, even much more than that,” spokesman Philip Reed explained.

Hunt had GAP insurance coverage with Protective Daily life Insurance coverage Business, but she was possessing difficulty getting it to cover the GAP. 

“Why did I consider this other insurance if it really is not there to do what it says,” she mentioned.

So her daughter contacted Action 9.  We acquired in touch with Protective, which sent us an e mail saying, “I’;m happy to report that we had been in a position to resolve this concern directly with our customer to everyone’;s fulfillment.” 

Hunt’;s daughter sent us a note, saying, “Thank you so considerably!” mentioned typically you get GAP insurance when you purchase a motor vehicle, but some car insurance coverage businesses will sell it at any time following the purchase. 

“Your GAP insurance policy may not be honored if you never have collision and thorough insurance coverage coverage,” it said.

“If someone steals your car or it is totaled in an accident, meticulously stick to all of the specifications that your car insurance firm tends to make. For example, some firms call for you to proceed making auto payments on your totaled vehicle until the funds from the gap insurance coverage is paid out.”

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